posted 20 days ago by RVCOADjst from United Way of Jackson County Labels: services assistance


FEMA AND STATE OF OREGON will begin clean up of hazardous materials and will pay for that phase 100% - according to Channel 12 interview with Jon Vial, EOC commander for the fire. It is estimated that this phase of cleanup will start October 12th. You are encouraged to hold off on your own clean up until this important phase is complete.

MULTI-AGENCY RESOURCE CENTER OPENED ON THURSDAY (9/24) at Central Medford High School, 815 S. Oakdale Ave.. It will be staffed by representatives of the Federal Emergency Management Agency. There, FEMA, insurance agencies, the Red Cross, city representatives and other agencies will be on hand from 8 a.m. to 8 p.m. seven days a week, assisting people impacted by this fire.

There will also be smaller centers open at the Phoenix Civic Center, Talent Elementary School and the River House in Shady Cove, hours to be determined.

Spanish-speaking FEMA representatives will be at each site.


SNAP replacement benefit due date extension has been secured! Today, ODHS announced they received federal approval to extend the normal 10-day deadline for Supplemental Nutrition Assistance Program (SNAP) recipients in 20 counties to request replacement of benefits as a result of food lost due to power outages and wildfires that began on Sept. 7. Contact local DHS office. Call (541)776-6172 for more information.

The ADRC (Aging and Disability Resource Connection) number is: 541-618-7572. It is a program of RVCOG Senior and Disability Services and serves both Jackson and Josephine Counties.

OREGON SERVICES FOR SENIORS AND PEOPLE WITH PHYSICAL DISABILITIES: Medicaid programs, food and nutrition services, report abuse and neglect. 2860 State St, Medford, OR 97504-8474Phone (541) 776-6222 or 1-866-405-6042

SHELTERS JACKSON COUNTY EXPO 1 Peninger Road, Central Point, Oregon 97502

PHOENIX ELEMENTARY SCHOOL, RED CROSS SHELTER Food 3x daily, showers, bathrooms, dining room, shelter with cots, shelter for 50 but can expand. Access to medical, mental health, food, and other services. Hotel vouchers are available.

THE SALVATION ARMY HOPE HOUSE transitional shelter program site in Medford is now operating as an Evacuee Shelter while still housing program participants. We are currently housing evacuees. Meals are being provided for evacuees at the shelter. If you need assistance please call 541-773-6965 x101. The Thrift Store open as of SEPT 10 to evacuees to redeem clothing vouchers.

HOUSING ACCESS TEMPORARY HOUSING HELP MATCH English and Espanol For Those Seeking Temporary Housing & Those Wanting to Provide Temporary Housing We (ACCESS) have created this Housing Connection Portal ( to help connect those who have homes or rooms to share and work to match with those who have been displaced by the local fires.

ACCESS staff will work to matching those providing temporary housing with those needing housing in Southern Oregon. If you have any questions reach out to

ACCESS is currently working on connecting Jackson County residents who have been displaced or have lost their homes due to the fires with temporary housing assistance, deposit assistance, and rent relief and on assisting low-income Jackson County residents who have been affected by the fires with food, essentials, and relief resources. • Participants must have lived in current evacuation zones or have lost housing due to the fires –documentation is an address in the evac map Para quienes buscan una vivienda temporal y quienes desean proporcionar una vivienda temporal Hemos creado este Portal de Conexión de Viviendapara ayudar a conectar a aquellos que tienen casas o habitaciones para compartir y trabajar para emparejar con aquellos que han sido desplazados por los incendios locales. El personal de ACCESS trabajará para hacer coincidir a los que proporcionan vivienda temporal con los que necesitan vivienda en el sur de Oregon. Si tiene alguna pregunta, comuníquese con ST. VINCENT DE PAUL - 20 vehicles (RVs not accepted) St. Vincent's continues to offer showers and laundry services, sack lunches, groceries, clothing, household goods, hotel vouchers and traditional Social Services -- financial assistance with rent, utilities, etc. Monday - Friday 10 AM - 1 PM For more information, call (541) 772-3828 2424 N. Pacific Hwy, Medford.

DAY SHELTERS ASHLAND CHRISTIAN FELLOWSHIP: 50 W Hersey ; 541-482-8539 Providing day time shelter, has opened a resource center with clothing, food, hot and cold meals and toiletries.Monday - Friday11am-2; 4-7 pm. Saturday and Sundays 2-6 pm.

COURT HOUSE FAMILY FITNESS: 709 N. Phoenix Rd., Medford Free showers (supplies towels, toothbrush and toothpaste)to those affected by the fires. (Monday-Friday 9am to 7pm, Saturday and Sunday 12pm to 3:30pm) More information 541-245-0432 ext. 2

EAGLE POINT COMMUNITY BIBLE CHURCH – 27 S Shasta Ave, Eagle Point, OR 97524 Showers available for evacuees, many donated supplies, food, and more. Staffed 24 hours a day

ROGUE VALLEY CHRISTIAN CHURCH – 1440 S Oakdale Ave, Medford, OR 97501 Offering food, resources WiFi, a place to hang out during the day.

SOU STUDENT REC CENTER: 1465 Webster St; Open daily from 8:30 a.m. to 8 p.m. for all who need respite and support in an air-conditioned facility, with bathrooms, water, food and WiFi available.

FINANCIAL RESOURCE LINKS (More help will come as we move into long term fire recovery funds collected by foundations and nonprofits. This happens after insurance and fema have helped with short term funds)

MARC, CENTRAL MEDFORD HIGH SCHOOL All paperwork. No supplies except Red Cross sifting & cleanup kits. Tax Assessor Rogue Retreat FEMA (45-60 minute wait as of Saturday 9/26) Red Cross Non-profit Legal Services SNAP Farmers Insurance (offering advice to anyone) Mexican Consulate Computers for community use

PHOENIX CIVIC CENTER FEMA only (no wait. Very few clients coming through.) Only there until Friday October 2 — unless more people come Visit there. They will stay as long as “needed”.


HUD The Department of Housing and Urban Development is providing resources to homeowners and low-income renters who have been displaced due to the fires in Oregon. You can learn more about those resources If your small business has been impacted by these fires, you can apply for federal disaster loans through the Small Business Administration. Email the following address for assistance: IRS the Internal Revenue Service (IRS) is issuing some tax filing relief for Oregonians impacted by these fires. Find out if you qualify for assistance here.

UNITED POLICY HOLDERS ( a nonprofit that helps people navigate the insurance claims process.

MEDICAL HELP ACCESS MEDICAL EQUIPMENT NEW HOURS MONDAY – THURSDAY 3 PM – 6 PM By appointment only, Please Call 541-690-3972 or email

LA CLINICA Current resources are as follows: OHP Enrollment and New Patient scheduling/ virtual visits Monday-Friday 3pm-7pm For help replacing dentures, please contact La Clinica at 541-512-3900.

MEDICAL EYE CENTER - Fire Relief Coordinator Medical Eye Center will provide emergency assistance to those who have been impacted by the recent fires. They are providing a Fire Relief Referral Coordinator who will assist patients to: • Replace eyeglass prescriptions • Replace glasses and contact lenses • Replace eye drops or eye related medications • Get assistance for fire related eye issues Their goal is to help coordinate these replacements by partnering with the patient’s primary eye doctor. If the patient does not have a primary eye doctor, Medical Eye Center will schedule an appointment with one of our providers. If patients do not have insurance they will be assisted under our hardship program 1333 E. Barnett Road ∙ 541.779.4711 ∙

SOUTHERN OREGON LIONS SIGHT & HEARING CENTER (SOLSHC) at 228 N Holly St in Medford. People who have lost their eyeglasses during the fire and evacuation can receive replacement, reconditioned glasses from the Lions. 1. The person needs to present a valid prescription from their optometrist or ophthalmologist to allow a proper prescription match. 2. Your eye doctor should be able to provide the prescription from their records. SOLSHC hours are limited. Please call 541-779-3653 for available times.

MENTAL HEALTH RESOURCES 24-HOUR MENTAL HEALTH CRISIS support: call or visit: Jackson County Mental Health 140 S Holly St, Medford, OR 97501. 541-774 8201 Community Works Helpline: 541-779-HELP – 24-hour helpline Crisis Text line: Text HOME to 747-747

MENTAL HEALTH RESOURCES JACKSON COUNTY Disaster Distress Helpline ( offers 24/7 free and confidential disaster crisis counseling to anyone in the United States at 1-800-985-5990 Oregon Behavioral Health Support Line offers free confidential support to Oregonians at 1-800-923-HELP (4357) Lines for Life National Suicide Prevention Hotline: 1-800-273-8255 offers 24-hour crisis support for drug addiction, alcohol abuse, and thoughts of suicide to youth, military personnel and their families, and those affected by substance abuse.

CURRENT MENTAL HEALTH PROVIDERS IN THE ROGUE VALLEY (list) visit NAMI SO offers free support groups online, via zoom. All groups are peer-led and we have groups for people living with a mental health condition, as well as separate groups for their families. We also have groups for veterans and parents. Please check out our webpage at or call (541) 774-7872. NAMI cares and we are here for you!


WEST MAIN CHURCH of CHRIST - 541-819-0622 1701 W Main MFR Food boxes diapers, infant/baby supplies, water, new bedding. Last open house pick-ups Friday 9/2 1pm – 7pm and Sat 1pm – 3pm Goods available by appointment only after that.

FAMILY NURTURING CENTER in downtown Medford – 212 N Oakdale Ave, Medford, OR 97501 Hours: 8 a.m. – 6 p.m. (541) 779-5242 Available: basic needs, hygiene items and toiletries, clothes, food, cash, diapers/wipes, and furniture as requested.

GOODWILL AS-IS Everything at the AS-IS store Fir & 3rd in Medford is free for fire victims LIVING WATERS CHURCH– 360 East Jackson Street, Medford OR 541.772.9502 providing food, supplies, clothes and camping supplies.

OREGON CHILD DEVELOPMENT COALITION (9am - 3pm) 265 N. Main St, Ashland 541-414-9273 distributing donated items – blankets, clothes, toiletries, non perishable food items and diapers and wipes. Encouraging people to call before going in.

OSF, CARPENTER HALL IN ASHLAND – 15 S Pioneer St, Ashland, OR 97520. Available here: Pet food, personal products, household items, blankets, toys, coats.

PHOENIX-TALENT ELEMENTARY SCHOOLS CARELINES: Orchard Hill, Phoenix, and Talent specialize in helping Phoenix-Talent families get what they need: 541-821-7135 English 541-821-7697 Spanish

THE SHOPPES AT EXIT 24 – an air-conditioned building with internet in the shoppes off of exit 24 of I-5 and will be open every day from 9 a.m. to 6 p.m. distributing donated items. Monday - Saturday 9AM-6PM, Sunday 12PM-6PM Meals daily at 9AM, 12PM and 5PM

TABLE ROCK ELEMENTARY 11:30 AM - 12:30 PM 2830 Maple Ct. White City Distributing supplies.

ST. VINCENT'S continues to offer showers and laundry services, sack lunches, groceries, clothing, household goods, hotel vouchers, and traditional Social Services -- financial assistance with rent, utilities, etc. For more information, call (541) 772-3828.

PETS AND ANIMALS ODA website to help owners reunite with animals displaced due to wildfires. Thousands of Oregonians, their livestock, and their animals are displaced following Oregon’s devastating wildfires. Many shelters, private groups and citizens are now housing these animals, some of which do not have known owners. While many of these groups are advertising lost animals on their websites or social media it can be difficult for the public to know where to look. The Oregon Department of Agriculture (ODA) has created an online database and website to help. The ODA Animal Tracker is meant to assist Oregonians looking for animals displaced during the wildfires. This tracker is not intended to replace existing systems already in place at county animal shelters. In order to make the database work, animal shelters, private citizens and groups caring for animals without known owners can email ODA with information and photos. That information will be added to the database and continuously updated. Therefore, owners are asked to visit often if they don’t see their animal listed. If the shelter, private citizen or group does not have the means to collect and email this information, please call ODA’s Brand Inspection program at 503-986-4685 to request help. It is important to remember that it against the law to keep found livestock. If assistance is needed to verify ownership of livestock, please contact ODA to request the assistance of your local brand inspector (503-986-4685). LOST PETS EMAIL: If you have a lost animal you can also email or In the email provide animal, breed color, outstanding features, age, weight, male or female, spayed or neutered, chipped or not chipped. The organization is also asking you to provide the color of the collar, or any other physical characteristics that could help locate your animal. Provide the date and time your animal was lost, and owner name and contact information. Lost Pets Facebook Page: Almeda Fire Oregon Lost & Found Animals a Facebook page for residents to reconnect with their pets.

THE SOUTHERN OREGON VETERINARY SPECIALTY CENTER is treating animal burns and injuries for free.

CATS is donating food and liter. 104 N. Ross Lane, Mfr (541) 779-2916 OPEN 11 AM – 5 PM Tues-Sat CLOSED Sun - Mon

NO PET LEFT BEHIND 541-778-6328

FREE MEALS/FOOD Ashland Middle School, 100 Walker Avenue Ashland, OR Ashland High School, 201 South Mountain Ave Ashland, OR

Breadboard Restaurant – 744 N Main St, Ashland, OR 97520 Free prepared to-go meals to anyone affected

Eagle Point - Eagle Point School District: Kids FREE curbside meals Thursday and Friday, September 10th & 11th, 11:30 AM - 12:30 PM! FREE meals will be available on a first-come, first-serve basis to 0-18 yr old children at the Lower Table Rock Campus (WC) and Hillside Elementary (EP).

MEDFORD SCHOOLS - Free meals for all in Medford from 11 AM-12:30 PM: North Medford High School 1900 Keene Way Dr. Medford, OR
Jefferson Elementary School 333 Holmes Ave. Medford, OR
Howard Elementary School 286 Mace Rd. Medford, OR
Jackson Elementary School 713 Summit Ave. Medford, OR Oak Grove Elementary School 2838 W. Main St. Medford, OR
Roosevelt Elementary School 1212 Queen Anne Ave. Medford, OR

TRANSPORTATION RVTD Expo Shuttle: RVTD is running the following routes to and from the Jackson County Expo. Passengers should look for a Valley Lift paratransit van with the RVTD logo on the side. The shuttles run Monday through Saturday every 30 minutes between 9:30 AM - 12:30 PM and again at 1:30 PM - 5:30 PM. • Central Point shuttle- runs between the Expo and Central Point Albertson's/Goodwill on Freeman Rd. The Route 40 serves this shopping center. Anyone wanting to get to the Expo should get off the Route 40 at the stop on Freeman Rd. and walk to the Goodwill to wait in front for the shuttle. • South Gateway Medford shuttle- runs between the Expo and the S.Gateway Walmart and also the S. Medford Goodwill. The S. Walmart is served by the 1X and the S. Medford Goodwill is served by the Route 24. Anyone wanting to get to the Expo needs to wait in front of either store. RTVD Bus Route Info Rvtd temporary services include: Route 10 short- traveling between front street station and south stage road using the route 10 footprint. Ashland loop - a limited loop route is serving the city of Ashland between the Plaza and Bimart. An emergency 1x will operate traveling between Medford and Ashland using 1-5.



OREGON WILDFIRE RESOURCES WEBSITE is a great spot to find a wide variety of information from shelters to well-water health.

Center for Nonprofit Legal Services – Center for Non-Profit Legal Services (A legal aid program sponsored by the Jackson County Bar Association) 225 W. Main Street (P.O. Box 1586), Medford, OR 97501 (541) 779-7291 Client hours: Monday - Friday, 8:30 a.m. – noon, and 1:00 p.m. – 5:00 p.m. Senior Legal Services: (541) 779-7000 on Monday, Wednesday, and Friday, 1:00 p.m. – 3:00 p.m. As a reminder, legal aid offices around the state represent low-income individuals on a range of legal issues, including housing, employee rights, and family law. We encourage you to refer people affected by wildfires and anyone else who might qualify for legal aid services to contact their local office:

VOTING, Jackson County Clerk: Check the Jackson County Clerk site for all voting information:

• United Way of Jackson County: 541-773-5339 • The Salvation Army • Maslow Project: 541 608-6868 • American Red Cross: 541-779-3773 • Dial 211-provides assistance finding food, paying housing bills, accessing childcare or other essential services. You can also visit for more information • Options for Helping Residents of Ashland (OHRA) community resource center. Provides assistance to low-income, homeless and at-risk individuals and families. Contact at 541-631-2235


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